Date Posted

If you work in a call center position - either at a center or working from your home - we are inviting you to take a 15-minute scientific survey we’ve developed in partnership with Cornell and McMaster University.

This survey will ask you about the use of technology at your job and how it’s impacted the quality of your work life.


Your views and experiences are critical to inform bargaining and advocacy by CWA on a range of call center issues.

This survey will close on January 13th, so please make your voice heard now!