President’s Message

President’s message: I recently had the opportunity to speak directly with Frontier CEO Dan McCarthy after the first quarter earnings report. It was a good opportunity for us to discuss both the future of the business and the concerns of our members. I communicated the frustrations our members have with the day to day operations across the company. I not only appreciate the time that Dan took to listen diligently to these concerns, but the plans Frontier has to address them. We also discussed the how the investors seemed to look favorable on the 2018 Q1 report. This positive news comes at a time where it has been easy for our members to be nervous about the state of the business.  We discussed the company’s restructured debt which was also covered in the earnings report. The restructured debt allows for a more financially flexible approach to pay the debt through 2022 (page15 of report), while the Company focuses on improved earnings, retention of our existing customers and commercial and small business growth opportunities. Additionally, we spoke of bringing call center work in house as opposed to using 3rd party vendors. From a union perspective we are obviously very concerned about the level of contractors being used and it was very encouraging that Dan understands our issues. We also spoke of additional opportunities using our copper facilities, as well as fiber to grow the business. I’m encouraged with the plans to improve operations as new systems are being developed and implemented to help address issues with the customer experience. Dan and I will continue this conversation after every quarterly report is released, and I will share updates accordingly.  In Solidarity  Dave Weidlich President CWA1298 For more information on the 2018 Quarterly Report: http://investor.frontier.com/static-files/fbf8fbdc-88f7-452f-bf51-22da74d744f7