CWA Wins Settlement for Mobility Retail Store Workers!

CWA Wins Settlement for Mobility Retail Store Workers(*) CWA has won a settlement covering AT&T Mobility retail store workers that includes individual financial payments and allows retail workers to sit down if customers also choose to be seated. Until now, retail store workers were required to stand for their entire shift.(*) "This is a major victory for our Mobility members who for the first time will be able to enjoy some relief from standing the entire work day," said Bill Bates, CWA vice president for Telecommunications and Technologies. As part of the settlement, AT&T will redesign the stores with learning tables; each table will be equipped with stools that can be utilized by sales associates and the customer during the sales and service interaction. By the end of 2014 about 1,400 stores will have been redesigned, Bates said.(*) The settlement resolves a grievance and arbitration claim filed by CWA in California. It covers nearly 24,000 retail sales AT&T Mobility workers nationwide. Payments will be made within 60 days after the settlement is finalized.(*)